The process for removing a Defender Otterbox case will be the same for virtually all devices (iPhone, Android, etc. ). The only differences will be the number and the style of tension clips. Use this method to remove an Otterbox case for cleaning or to replace it.
The silicone cover is the flexible outer layer of the case, not the hard plastic inside.
Make sure you’re not using a credit card you still use! If you wiggle too hard or too fast, your card could accidentally snap.
If you can’t get your finger under the clip, you may need to use a small flat-head screwdriver or a stiff credit card to get some leverage. If you’re using a tool to pry the clips open, lift towards the front of the case. Don’t try to pull down, or you may break the plastic. Some clips may be easier to remove than others, especially when all clips are closed. If you’re having trouble with one, move onto a different clip.
If you have any trouble, try pushing a coin or a credit card underneath the rubber case.
Try storing your case somewhere it won’t collect dust. Dirt can collect in the case, and you may need to clean your phone speaker if it builds up enough. Make sure to keep your phone case clean.
Otterbox recommends starting at the top edge to remove Symmetry cases.
You can try this if using your hands doesn’t work.
Similar to putting the Defender case on, you’ll need to separate the silicone casing first.
The silicone should unclip from the hard plastic.
After you remove the silicone, you’ll be left with the hard plastic around your iPad.
If you have a keyboard connected to your iPad, pop that off first before you start.
If you’re having trouble, try sticking a coin in between the case and the iPad.
