Genius Bar appointments are free, as are most diagnostics. If your product is out of warranty or you have accidental damage that isn’t covered by your warranty, you may have to pay a fee for the repair if the repair can be done. Some repairs may require the Genius Bar to send your product to another location.
If you choose Mac, you’ll be asked to choose either Mac desktops or Mac notebooks on the next screen.
If you choose Mac, you’ll be asked to choose either Mac desktops or Mac notebooks on the next screen.
If you choose Mac, you’ll be asked to choose either Mac desktops or Mac notebooks on the next screen.
If you have two-step authentication turned on, you’ll need to confirm the authentication code that appears on one of your other Apple devices’ screen to continue.
If you’re not sure where to find the requested number on your product, click the link below the field that says Show how to find your serial number/IMEI for instructions. If you can’t get the requested information right now, click Skip this step to continue.
You can book a shopping appointment in any web browser on your computer, phone, or tablet. If you have the Apple Store app, you can also book a shopping appointment by scrolling all the way down to the bottom of the main page and selecting Reserve a shopping session.
